Courses include topics such as:

• The Learning Process
• Learning Styles
• Learning Blocks
• The Training Process:-
  TNA
  Setting goals and objectives
  Structure, content and methodology
  Performance based vs. content driven
  Creating practical exercises and discussions
  Adapting materials
  Allocating time
  Writing training plans and notes and designing documentation
  Action plans
  Evaluation
• Skills, qualities and characteristics of a successful trainer
• Training styles
• Body language
• Using you voice effectively
• Running an effective session:-
  Creating a welcoming atmosphere
  Icebreakers
  Opening the session
  Running successful sessions and activities
  Effective use of visual aids and equipment
  Leading a discussion
  Questioning techniques
  Dealing with participant questions
  Handling difficult participants and situations